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As a Customer Service Representative, I have found joy and satisfaction in helping businesses and clients improve their brand's credibility, professionalism, and sales by adding value to their services through a first-rate customer service experience.
With my 12 years of experience in the BPO industry, I gained experience and expertise in various client portfolios such as sales, financial services, telecommunications, car rental businesses, data entry, order processing, eCommerce, telemarketing, and customer service (Chat/E-mail/Phone). You can have access to all my knowledge and experience when it comes time for your next project or when you need some advice on how to improve your services or products.
I believe in taking initiative and working as a team to get things done faster and more efficiently.
Client satisfaction is my priority. When my clients win; I win.