Buyer Protection
- You pay only the listed price without any hidden costs.
- We keep your money until you are happy with the delivered work.
- The service will be done or your money will be returned.
Is your admin getting out of control? Perhaps you don't have the time to do it yourself or you just don't enjoy it?
If so please get in touch to discuss how I could help you find time to focus on the things you need to do in order to grow your business!
I can assist with a range variety of services including, document creation and amends, copy typing, on-boarding, digital filing, process review and creation, Inbox and diary management, researching, reservations and more.
Whether you have just a one off task you need help with or ongoing regular support I can assist.
Find out more about my services www.zg-va.com
Please get in touch for a free discovery call.
Most clients prefer to use a combination of email and phone calls to brief work and communicate with me, I do ask that a brief is provided in writing however I can be flexible and facilitate what works best for you. I do also use Trello which is a great project management tool and can be set up easily. G-Suite is also great for document sharing via google drive with video calling and instant messaging via hangouts. We can discuss this during your consultation call.
I schedule client work based on the deadline and the amount of time required to complete it. I use Toggl time tracker app to keep a log of how long I spend on your task. If required I can share a full breakdown report.
My client work is scheduled each day, which allows me to be productive and efficient while working towards individual client deadlines. This means that I cannot reply to an urgent enquiry immediately. However, I do check my new tasks and emails at regular intervals throughout the day and at which point I would respond and advise you of a realistic turnaround time.
Yes, I am covered with professional indemnity insurance.
I recommend you use encrypted password storage software, such as Lastpass. It allows you to retain control over who has access to your passwords. You can remove user access and update passwords at any time.
Google workspace is great for cloud-based storage and email solutions. I use other Cloud-based storage such as one drive and dropbox too and can work with your preferred option. Clients sometimes like to set me up with an internal email address on google workspace or I can import email accounts into my google workspace.
Yes, I am 100% GDPR compliant and I am registered with the ICO and ensure I am following industry best practices. As stated in my Terms & Conditions I maintain a strict confidentiality agreement with you at all times. I will treat your business information with the same level of care that I would my own. My devices are all Apple products, which are fully encrypted for additional security. My website is encrypted with an SSL certificate (secure socket layer). SSL provides added security protocol by creating an encrypted link between a web server and web browser. When working with any data provided by you I will ensure that the data has been collected in a GDPR compliant manner to ensure there is no data breach. This is a necessity for my business and yours, to be 100% GDPR compliant.
