Customer Support

Have you checked our Knowledge Base?

The vast majority of queries are covered in our knowledge base.

Knowledge Base

Still looking for an answer?

If your query isn’t covered in our FAQs, please get in touch with our customer support team by clicking the button below.

Contact Support

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.

Necessary

Always Enabled

Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.

Cookie	Duration	Description
cli_user_preference	1 year	This cookie stores your consent preferences for setting cookies
cookielawinfo-checkbox-advertisement	1 year	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Advertisement".
cookielawinfo-checkbox-analytics	11 months	This cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional	11 months	This cookie is used to store the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	11 months	This cookie is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance	11 months	This cookie is used to store the user consent for the cookies in the category "Performance".
CookieLawInfoConsent	1 year	This cookie stores options relating to your consent to store cookies
PHPSESSID	session	This cookie is native to PHP applications. The cookie is used to store and identify a users' unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed.
referral_key	30 days	This cookie is set when visiting the site via a user's referral link, and is used to affiliate any account you go on to create with the user who referred you.
relative_template_path	1 day	This cookie is used to determine the location of certain stylesheets, to optimise asset delivery
site_currency	3 months 23 days 16 hours	This cookie is used to determine which currency a user would like to see prices displayed in
template_url	1 day	This cookie is used to determine the location of certain stylesheets, to optimise asset delivery
tw_is_iframe	7 days	This cookie is used to determine whether the application is being used within an iframe, for better display on mobile devices
tw_request_id	1 hour	This cookie is used to store information related to pending purchases for users who are not logged in
viewed_cookie_policy	11 months	This cookie is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
wfwaf-authcookie-*	12 hours	This cookie is used by our application firewall to perform a capability check of the current user before the application has been loaded.
wordpress_logged_in_*	14 days	After login, WordPress sets the wordpress_logged_in_[hash] cookie, which indicates when you’re logged in, and who you are, for most interface use.
wordpress_test_cookie	session	This cookie is used to check if the cookies are enabled on the users' browser.

Functional

Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.

Cookie	Duration	Description
dislikes	10 years	This cookie is used when collecting feedback to store information relating to aspects of the website you have indicated that you dislike.
likes	10 years	This cookie is used when collecting feedback to store information relating to aspects of the website you have indicated that you like.
un_email	session	This cookie is set when you first provide feedback. It is used to store your email address so you don't have to re-enter it when providing further feedback.
un_name	session	This cookie is set when you first provide feedback. It is used to store your name so you don't have to re-enter it when providing further feedback.
un_unique	1 year	This cookie is used to provide a unique ID when identifying visitor feedback.

Performance

Analytics

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.

Cookie	Duration	Description
_ga	2 years	Used by Google Analytics to distinguish users.
_ga_HBBP2DM9V9	2 years	Used by Google Analytics to persist session state.
_gid	24 hours	Used by Google Analytics to distinguish users.

Others